What to Expect From a Smart Home Company Partnership

Friday, 25 October 2024

Finding the Right Professional for Your Automated Lifestyle

At Audio Video Extremes, our professionalism and transparency mark every installation, whether your system includes smart lights and security cameras or becomes a fully automated smart home. We’re a smart home company focused on keeping you well-informed at every step, and we do that because we understand how important it is to our customers.

Below, we explore how we transform smart home visions into reality, from our first meeting to the final results and post-installation support. Keep reading to learn more.

1. Discovery Process

Your smart home journey begins with discussing your needs and preferences. We review your dreams, layout and budget requirements, and personal preferences. We’ll use each detail to create a customized design and installation plan for your dream home.

Throughout this step of the smart home process, we’ll learn about your wish list, must-have features, budget, and any other constraints or concerns you may have. We do this extensive deep dive to ensure that your system's functionality and features perfectly align with your family’s needs.

2. System Design & Engineering

Once we’ve gathered the necessary information, we move on to the design phase, bringing your vision to life! Utilizing the information from our initial meetings, we’ll develop a comprehensive design-build proposal that reflects what it would take to create your smart home system.

We highly value your input and will review this proposal, incorporating your feedback before moving forward. Your input is crucial in this phase, ensuring the final design aligns with your desires. Upon approval, our engineers generate detailed plans and specifications for our installation team’s plan for your living spaces. This documentation outlines everything from A to Z, and by closely adhering to these plans, the completed project will reflect the approved design.

3. Our Implementation Process

With everything in place on paper, our technicians arrive at the job site prepared to integrate your system and all its necessary wiring and components as agreed upon. They have extensive expertise in installation, testing, and calibrating all devices according to industry standards and best practices.

The timeline for the installation will vary based on the project’s scope and any changes that may arise, but we’ll coordinate with other essential stakeholders and trade professionals as needed. Any modifications will be documented to ensure clarity and accuracy of the final specifications, which you’ll receive at the end of the project for future reference.

4. Service & Support You Can Rely On

Our commitment doesn’t end once we install your smart home devices. We prioritize excellent customer service to maintain your connected technologies for years to come. We’re pleased to honor any manufacturer warranties and provide you with continuous technical support to maintain the integrity of your systems.

Our service packages include 24/7 remote monitoring, network performance evaluations, priority response times, and discounted service rates. Ongoing support keeps systems operating optimally and swiftly addresses issues, often before you’ve even noticed a device has gone offline.

Contact Audio Video Extremes Now!

Whether you're new to our services or a returning customer needing support, we strive to be problem solvers at every stage. We are committed to your satisfaction and are always ready to assist you.